McLUHAN'S MESSAGE
"we shape our tools and thereafter our tools shape us"
Marshall McLuhan was an unknown Canadian professor of English until he published Understanding Media in 1964. The book became a best-seller and catapulted him to international prominence as a media analyst. He spent the rest of his life writing and lecturing on his key theme: the effects of technology on human beings.
Media
According to McLuhan, every technology is a medium: it mediates – or stands between – our physical selves and our consciousness of, and interaction with, the world around us. A medium can have material form (like a computer) or it can take the form of an idea or system of thought (like mathematics). Whatever their form, all media produce certain effects in common independent of the intentions of their user.
In a nutshell, McLuhan's thesis is that the principal effect of any medium is not the information it carries – what we usually think of as the "content" or "message" – but rather the new environment that it brings into being. While the content holds our attention, the new environment transforms our perceptions and behaviour without our awareness. The content of the new environment is the old environment that is displaced by the medium. The most profound and long-lasting effect of any medium is the change in scale, speed, or pattern that it causes in human relations and activities.
McLuhan insists that an analysis of media content misses the point since it is the form of the medium which exerts the greatest influence. A story, for example, has different meanings depending upon whether it is related orally, written in a book, acted out on the stage, heard on radio, presented on film, viewed on television, or depicted in a comic book. The form of any medium transforms its message.
Media are not passive conduits for carrying information or communicating ideas but exert great power by creating hidden environments that act abrasively and destructively on older forms of culture. The printing press, the computer, and television are not simply machines which convey information but metaphors through which we conceptualize reality. They classify the world, sequence it, frame it, and shape it, so that through these media metaphors we do not see the world as it is but as our coding systems are.
Media have a gravitational pull on society, affecting even those who don't make use of them and producing changes beyond their immediate application. For example, the introduction of the car not only enabled us to travel great distances very quickly – something we could not do before – but it lead to the construction of highways and the development of suburbs. The car also introduced into our lives: gas stations, car accidents, noise pollution, autoracing, drive-in movies, etc. So the principal effect of the car is not merely the greater travel that it fostered, but the widescale changes to our physical landscape and social organization that it brought into being.
McLuhan claims that every medium enhances or intensifies some human ability or experience:
- the wheel is an extension of the foot because it accelerates the movement of our feet and legs in physical space
- clothing is an extension of the skin because it enhances the function of our skin in protecting our internal organs
- housing is an extension of the body's heat-control mechanism by strengthening our ability to withstand extremes of temperature
- language is an extension of the grunts and other sounds we make to communicate with others
- the phone is an extension of the ear and the range of the voice
- the internet is an extension of the central nervous system and the brain
All media – from the phonetic alphabet to the smartphone – are extensions of ourselves that cause deep and lasting changes in how we experience the world around us. The new environment created by a medium enables us to do something we could not do before but also shields our awareness – "numbing" us – from some of the medium's adverse effects. This numbness protects our psyche when it is suddenly exposed to the new stresses that the medium creates. With the continued use of certain media, a flip occurs and humans become extensions of their technology, and as a result societies come to imitate their technologies.
Because there is equilibrium in sensibility, when one area of experience is heightened or intensified, another area is diminished or dormant. The introduction of a new medium always removes or reduces the role of some other medium or form of experience. The widespread adoption of the car, for example, obsolesced the use of horse-and-buggy. Obsolesced forms do not disappear completely but reappear as art or as a form of nostalgia.
The content of any medium is always an older medium:
- the content of television is cinema
- the content of cinema is theatre
- the content of theatre is narrative
- the content of narative is language
- the content of language is speech
- the content of speech is thought, which ends the chain of media because thought is an unconscious, innate process
All media restore or revive some form of experience that predominated in our past and had been lost. An older, previously obsolesced action or service is brought back into play and becomes an essential part of the new form. For example, the experience of driving a car recalls the knights of old who rode on horses while covered in armour.
McLuhan uses the concept of figure/ground to illustrate how media bring different social elements into focus, allowing others to recede in importance. A figure is any consciously noted element of a structure or situation, while ground is the rest of the structure that goes unnoticed. A figure occupies the foreground of our attention while the ground occupies the background. When a new medium is introduced, the content is a figure, while the new environment is the ground.
The relationship of figure and ground is not static and may "flip" if pushed too far. A medium can "overheat", or reverses into an opposing form, when pushed to its limit. For example, in the technology of industrialization, human industry and commerce is figure and the natural environment/resources is ground. However, when pushed beyond its capacity the model flips: pollution and ecological disaster become the figure while the culture of factory work and consumerism recede into ground.
Laws of Media
McLuhan summarizes his observations by stating that all media have these effects in common:
- they extend our bodies, minds, and beings
- as they extend some human ability they simultaneously obsolesce some other form of experience
- they retrieve and enhance a sense or skill that was obsolesced earlier and the current media do not stimulate
- when pushed to their limit they have a reverse effect, producing opposite or complementary forms
These four effects occur simultaneously whenever a new technology is put into use. McLuhan illustrates these "laws" in the form of a visual tetrad of effects:
| EXTENSION A human attribute, ability, or experience that is intensified, amplified, accelerated, or pushed to the forefront brings the FUTURE into the PRESENT FIGURE |
REVERSAL An opposite or complementary form produced when the medium is pushed to the limit of its potential or beyond its capacity takes the PRESENT into the FUTURE GROUND |
| RETRIEVAL A revival, restoration, or reappearance of some tendency, behaviour, or thing from the past that had been lost brings the PAST into the PRESENT FIGURE |
OBSOLESCENCE A removal, weakening, displacement, or making unnecessary of something takes the PRESENT into the PAST GROUND |
Opposing quadrants form a complementary relationship: Extension is to Reversal as Retrieval is to Obsolescence, and Extension is to Retrieval as Reversal is to Obsolescence. Each effect can manifest itself in any number of ways and is not limited to a single, specific form. By applying the laws to any given technology – especially a new technology – we can better understand how to protect ourselves from the power it has over us.
Hot & Cool Media
McLuhan draws a distinction between media that provide a lot of sensory information – labeling them hot – and media that provide comparatively little sensory information – labeling them cool. Hot and cool media differ in the degree to which the user actively participates in decoding the medium's content. Hot media, which usually enhance a single sense in high-definiton ("boiling over" with data), require little involvement on the part of the user. A photograph, for example, provides so much visual data that a person does not need to exert much effort in filling in the details of the image.
Cool media, on the other hand, require more effort on the part of the user to determine meaning. Television, for example, requires the viewer to connect the pixels instantaneously to give meaning to the otherwise hazy message. Comics, which due to their minimal presentation of visual detail, are even cooler, requiring a high degree of effort to fill in details that the cartoonist may have intended to portray. Generally speaking, hot media function even better when over-extended while cool media can "overheat" and become less effective under such conditions.
| HOT MEDIA | COOL MEDIA |
| usually emphasize one sense over the others in high-definition | their low-definition require our eyes to scan what is visible and fill in what is missing to "get the full picture" |
| low in participation | high in participation |
| usually linear and logical | unified, simultaneous, and integral |
| favour analytical precision, quantitative analysis and sequential ordering | require the perception of abstract patterning and simultaneous comprehension of all parts |
| left hemisphere | right hemisphere |
| can be overheated or overextended, and this intensification can make them more effective | overheating usually makes them less effective |
| Examples: | |
| photograph | sketch |
| movie | television |
| lecture | seminar |
| classical music | jazz |
| language | speech |
| book | dialogue |
| radio | telephone |
| painting | cartoon |
| Blu-ray | streaming video |
Sense Ratios
The introduction of a new medium alters what McLuhan calls our sense ratios: the relationships among the five physical senses. Human consciousness involves all the senses at once but our individual senses vary in the complexity of the perceptions we get through them. People adapt to their environment through a certain balance of their senses. When media combine, they establish new ratios among themselves, just as they establish new ratios among the senses. The primary medium of the age brings out a particular sense ratio, a reprogramming of social life. What had appeared lucid before may suddenly become opaque, and what had been vague or opaque will become translucent.
Before the advent of the alphabet, communication involved all the senses simultaneously, speaking being accompanied by gestures and requiring both listening and looking. The immediacy and rich complexity of preliterate communication was reduced by the alphabet to an abstract visual code. With the advent of the printed page, reading become the primary means of communication so the sense of sight became intensified in its importance compared to the other senses.
Before writing became widespread, humans lived in what McLuhan terms acoustic space, the environment of the spoken word. The ear favours no particular point of view, forming a seamless web around us. We hear sounds from everywhere, all around us, without ever having to focus. We can't shut out sound automatically, we are simply not equipped with earlids. Acoustic space is boundless, horizonless, and charged with emotion.
The introduction of writing transformed the environment into something bounded, structured, and rational. The written page – with its edges, margins, and sharply defined letters in row after row – brought about the era of visual space. The invention of movable type forced humans to comprehend in a linear, ordered, continuous fashion. Where the world of the ear is a world of simultaneous relationships, visual space is an organized continuum of a uniform, connected kind.
In the early 1960s, McLuhan wrote that the visual, individualistic print culture would soon be brought to an end by what he called "electronic interdependence," when electronic media replace visual culture with a new aural/oral culture. In this new age, humankind moves from individualism and fragmentation to a collective identity with a "tribal base." In the present era, electronic media are the primary means of communication with all the senses fully involved in communication. Ours is a brand new world of simultaneity, a global village in which everyone knows what everyone else is doing.
The world has become a computer, an electronic brain, exactly as an infantile piece of science fiction. And as our senses have gone outside us, Big Brother goes inside. So, unless aware of this dynamic, we shall at once move into a phase of panic terrors, exactly befitting a small world of tribal drums, total interdependence, and superimposed co-existence... Terror is the normal state of any oral society, for in it everything affects everything all the time.
- McLuhan
Video clips at Marshall McLuhan Speaks
| EXTENSION What human attribute or ability does it enhance, intensify, or push to the forefront? |
REVERSAL What opposite or complementary form does it take when pushed to its limit? |
| RETRIEVAL What does it revive or bring back from the past in a new way? |
OBSOLESCENCE What does it weaken, remove, or make unnecessary? |
| EXTENDS skin |
REVERSES INTO tent |
| CLOTHING | |
| RETRIEVES protection of the womb |
OBSOLESCES nakedness vulnerability to the elements |
| EXTENDS eye visible space |
REVERSES INTO squinting, blindness daylight |
| ELECTRIC LIGHT | |
| RETRIEVES torches of old |
OBSOLESCES candles darkness |
| EXTENDS legs |
REVERSES INTO traffic jam, gridlock accident, collision bus |
| CAR | |
| RETRIEVES nomadic lifestyle age of knights |
OBSOLESCES horse and buggy walking, hiking |
| EXTENDS play and interaction group participation |
REVERSES INTO CCTV Telescreen: advertising and propaganda disguised as entertainment and news |
| TV | |
| RETRIEVES ritual, shared experience church congregation |
OBSOLESCES radio theatre |
| EXTENDS ear range of the voice |
REVERSES INTO leash |
| CELL PHONE | |
| RETRIEVES tribal closeness childish yelling |
OBSOLESCES telephone booth landline privacy |
| EXTENDS tolerance of pain body's healing mechanism |
REVERSES INTO toxin |
| MEDICINE | |
| RETRIEVES fetal chemistry |
OBSOLESCES suffering, illness |
| EXTENDS central-nervous system information processing communication, involvement, group formation immediacy of experience |
REVERSES INTO Big Brother (constant surveillance) "tuning out" from information overload preoccupation with trivia virus, loss of data and the resulting anxiety, technophobia hyperreality (the virtual becomes the real) |
| INTERNET | |
| RETRIEVES tribal village non-linear thought writing, corresponence immediacy of experience anarchy |
OBSOLESCES TV privacy, anonymity physical distance national borders, parochialism print media retail outlet |
| EXTENDS thought communication |
REVERSES INTO chatter and constant distraction writing |
| SPOKEN WORD | |
| RETRIEVES inner thought past experience |
OBSOLESCES mimetic communication: gesture, hand signal and body language animality |
| EXTENDS mass communication |
REVERSES INTO background noise, static walkie-talkie |
| RADIO | |
| RETRIEVES trrbal pow-wow town crier |
OBSOLESCES private conversation |
| EXTENDS knowledge acquisition |
REVERSES INTO indoctrination, brainwashing |
| PEDAGOGY | |
| RETRIEVES infantile mimicking |
OBSOLESCES spontaneous exploration |
| EXTENDS backside, spine resting legs |
REVERSES INTO enforced sitting: classroom, wheelchair hammock |
| CHAIR | |
| RETRIEVES being cradled as a baby |
OBSOLESCES squatting grass mat |
| EXTENDS solitude |
REVERSES INTO conformity |
| SUBURBS | |
| RETRIEVES homesteading |
OBSOLESCES rural town urban congestion |
| EXTENDS skin body's healing mechanism |
REVERSES INTO plastic surgery emblem of daring, inviting harm |
| BAND-AID | |
| RETRIEVES applying the tongue to open wounds |
OBSOLESCES bleeding infection |
| EXTENDS recognition |
REVERSES INTO infamy |
| FAME | |
| RETRIEVES totem tribal familiarity |
OBSOLESCES privacy, anonymity |
| EXTENDS the storage and organization of information memory abstract thought |
REVERSES INTO the need for formal education or schools |
| WRITTEN WORD | |
| RETRIEVES past experience |
OBSOLESCES the spoken word as the principal medium of storage |
| EXTENDS calm and poise |
REVERSES INTO addiction and ill-health |
| CIGARETTE | |
| RETRIEVES calumet |
OBSOLESCES tobacco pipe |
| EXTENDS audience collective voice conversation |
REVERSES INTO isolation from those physically nearby chatter, shallowness of discourse mob mentality |
| RETRIEVES communal familiarity, knowing what others are up to childlike sharing of secrets |
OBSOLESCES phone call blog post email message physical interaction |
| EXTENDS availability and storage of food |
REVERSES INTO TV dinner: homogeneity of flavour and texture packinghouse |
| REFRIGERATOR | |
| RETRIEVES mother's milk |
OBSOLESCES icebox dried food, salting/spicing |
| EXTENDS energy and zest tongue |
REVERSES INTO depression hangover |
| ALCOHOL | |
| RETRIEVES childlike impulsiveness |
OBSOLESCES inhibition stiffness |
| EXTENDS sending and receiving of information memory |
REVERSES INTO self-publishing |
| PHOTOCOPIER | |
| RETRIEVES the oral tradition |
OBSOLESCES mimeograph and carbon copy |
| EXTENDS group formation |
REVERSES INTO mob mentality: the many into the one |
| CROWD | |
| RETRIEVES fetal oneness |
OBSOLESCES the individual private identity |
| EXTENDS dissemination of information exposure |
REVERSES INTO advertising the spectacle: politics as acting |
| NEWS | |
| RETRIEVES town crier gossip |
OBSOLESCES yesterday's news a single perspective, parochialism |
| EXTENDS dispersal over the planet communication |
REVERSES INTO implosion |
| SATELLITE | |
| RETRIEVES aboriginal ecology |
OBSOLESCES Nature (as "the great unknown") |
| EXTENDS focus on the new |
REVERSES INTO cliché |
| SLANG | |
| RETRIEVES tribal bonding and sharing of secrets |
OBSOLESCES conventional vagueness |
| EXTENDS crowding |
REVERSES INTO prison slum, ghetto |
| CONDOMINIUM | |
| RETRIEVES cave dweller catacomb |
OBSOLESCES affinity with nature neighbourhood community |
| EXTENDS social regulation and efficiency time as a linear concept |
REVERSES INTO regimentation confinement |
| CLOCK | |
| RETRIEVES observing moon patterns the past |
OBSOLESCES leisure, nature's rhythm bells and sundials |
| EXTENDS wiping, cleaning |
REVERSES INTO shrinking and bleaching of garments |
| WASHING MACHINE | |
| RETRIEVES royal servant |
OBSOLESCES washing clothes by hand |
| EXTENDS consumption |
REVERSES INTO debt, bankruptcy |
| CREDIT CARD | |
| RETRIEVES bartering |
OBSOLESCES cash |
| EXTENDS locomotion |
REVERSES INTO missile |
| AIRPLANE | |
| RETRIEVES rafting |
OBSOLESCES the wheel and the road |
| EXTENDS communication |
REVERSES INTO spam |
| RETRIEVES postal service |
OBSOLESCES fax |
| EXTENDS commerce |
REVERSES INTO credit |
| MONEY | |
| RETRIEVES conspicuous consumption, display of wealth |
OBSOLESCES barter |
| EXTENDS keeping warm eye (at night) |
REVERSES INTO lighter bomb |
| MATCH | |
| RETRIEVES chemistry of the womb |
OBSOLESCES the frozen, the raw rubbing sticks together darkness |
| EXTENDS consumption of goods exploitation of resources and markets |
REVERSES INTO tyranny of monoploy, feudalism homelessness, starvation environmental destruction |
| CAPITALISM | |
| RETRIEVES jungle, hunting & gathering intertribal competition |
OBSOLESCES communism, collective ownership economic stagnation |
| EXTENDS expertise specialism |
REVERSES INTO tunnel vision, narrow view |
| PROFESSORSHIP | |
| RETRIEVES priesthood village sage |
OBSOLESCES dilettantism ignorance |
| EXTENDS competitive play |
REVERSES INTO high tech military weaponry virtual reality |
| VIDEO GAME | |
| RETRIEVES fantasy |
OBSOLESCES television board game |
| EXTENDS feeling of pleasure imagination, consciousness |
REVERSES INTO addiction loss of consciousness |
| PSYCHOACTIVE DRUG | |
| RETRIEVES childlike sense of wonder |
OBSOLESCES boredom, anxiety conventional perception |
| EXTENDS single point of view sense of focus |
REVERSES INTO cubism: multiple points of view at once |
| PERSPECTIVE IN PAINTING | |
| RETRIEVES specialism in high definition |
OBSOLESCES panoramic scanning |
| EXTENDS the written word |
REVERSES INTO digital electronic text |
| PRINTING PRESS | |
| RETRIEVES the written word of the past the author as individual |
OBSOLESCES manuscript |
| EXTENDS access to information |
REVERSES INTO one document containing all that was ever written with the search engine serving as the index and table of contents |
| SEARCH ENGINE | |
| RETRIEVES the index |
OBSOLESCES library |
| EXTENDS weight, posture |
REVERSES INTO tank |
| STIRRUP | |
| RETRIEVES centaur |
OBSOLESCES infantry imbalance |
| EXTENDS laughter, amusement |
REVERSES INTO satire madness |
| JOKE | |
| RETRIEVES childish giggling tribal bonding |
OBSOLESCES composure formality |
| EXTENDS aggression |
REVERSES INTO suicide |
| WAR | |
| RETRIEVES hunting |
OBSOLESCES peace freedom |
| EXTENDS awareness of relations |
REVERSES INTO allegory |
| METAPHOR | |
| RETRIEVES understanding, "meaning" via replay in another mode |
OBSOLESCES simile, metonymy, connected logic |
| EXTENDS exchange of goods and ideas |
REVERSES INTO gridlock rootlessness |
| ROAD | |
| RETRIEVES distant places |
OBSOLESCES the trail isolation |
| EXTENDS quantification and correlation |
REVERSES INTO inflation infinity |
| NUMBER | |
| RETRIEVES plenty |
OBSOLESCES quality |
| EXTENDS protection from the elements |
REVERSES INTO isolation from nature and the outdoors prison |
| HOUSE | |
| RETRIEVES warmth of the campfire |
OBSOLESCES cave encampment |
| EXTENDS access to resources |
REVERSES INTO instantaneous consumption, immediate gratification |
| ATM | |
| RETRIEVES horn of plenty |
OBSOLESCES teller |
| EXTENDS visual moment |
REVERSES INTO fake image through retouching and photo editing |
| PHOTOGRAPH | |
| RETRIEVES the past visually |
OBSOLESCES portrait and landscape paintings prints |
| EXTENDS sale of goods and services |
REVERSES INTO infomercial, entertainment as advertising |
| ADVERTISEMENT | |
| RETRIEVES snake oil salesman, con artist |
OBSOLESCES independence of mind |
| EXTENDS play |
REVERSES INTO bloodsport |
| GAME | |
| RETRIEVES ritual participation |
OBSOLESCES violence boredom |
| EXTENDS writing |
REVERSES INTO digital word processing |
| TYPEWRITER | |
| RETRIEVES personal secretary |
OBSOLESCES pen manuscript |
| EXTENDS availability of music |
REVERSES INTO radio synthesized music |
| RECORDED MUSIC | |
| RETRIEVES past performance |
OBSOLESCES live performance |
| EXTENDS entertainment, imagination |
REVERSES INTO television |
| MOVIE | |
| RETRIEVES picture book |
OBSOLESCES live theatre and vaudeville |
| EXTENDS fist, nails and other body parts used to attack others |
REVERSES INTO war |
| WEAPON | |
| RETRIEVES the notion that might makes right |
OBSOLESCES peace and security |
| EXTENDS acquisition, consumption |
REVERSES INTO shopping as competitive sport online gambling unfulfillment from constant temptation |
| E-COMMERCE | |
| RETRIEVES mail-order, catalogue shopping hunting and gathering home-delivery (milkman) |
OBSOLESCES shopping as a social activity neighbourhood market |
| EXTENDS personal opinions and sharing of experiences |
REVERSES INTO polemics |
| BLOG | |
| RETRIEVES subjectivity |
OBSOLESCES diary |
| EXTENDS artistic competition popularity |
REVERSES INTO self-promotion, hype |
| AWARDS SHOW | |
| RETRIEVES tribal ranking |
OBSOLESCES art for art's sake |
| EXTENDS human labour machinery |
REVERSES INTO loss of human control |
| ROBOTICS | |
| RETRIEVES servants |
OBSOLESCES dangerous and arduous work |
| EXTENDS manufacture and transportation |
REVERSES INTO electric power |
| STEAM POWER | |
| RETRIEVES slave labour |
OBSOLESCES water wheel windmill animal power |
| EXTENDS finger |
REVERSES INTO virtual reality |
| COMPUTER MOUSE | |
| RETRIEVES the desktop |
OBSOLESCES textual command-line interface |
| EXTENDS eye multiple points of view |
REVERSES INTO iconic image sculpture |
| CUBISM | |
| RETRIEVES childlike creativity participation in the artistic process |
OBSOLESCES fixed point of view objective representation |
| EXTENDS transmission of information |
REVERSES INTO information traffic jam |
| FIBER OPTICS | |
| RETRIEVES aqueducts |
OBSOLESCES copper wires |
| EXTENDS eating on the run |
REVERSES INTO vending machine IV drip |
| FAST FOOD | |
| RETRIEVES eating at home (take-out) |
OBSOLESCES fine dining |